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Setting up TicketM

After you download the file, you can unzip it on TFS machine. Then run the TicketingServerSetup.exe on that machine. You should be logged on as TFS Administrator on that machine.

It will install following components:

1. TicketM - ASP.NET web application to do configuration of Ticket Management

2. Ticket Processor - A windows service that processes the escalations and conversion of emails to ticket (work items)

3. Ticket Notification - TFS Event handler that sends the email notification to assignee and escalation account.

If this installer fails due to any reason, do the manual installation as directed in Manual Installation Guidance page.

Last edited Dec 24, 2013 at 8:44 AM by subodhsohoni, version 3